We gladly accept MasterCard, Visa , American Express Discover and Government IMPAC Card E-Mail: heilszeichen@us-elitegear.com 24 Hour Order Line: 1-800-383-9174 24 Hour Fax Line: 1-607-746-8854  Customer Service:  1-607-428-0626 Customer service is now available Mon - Fri 9 am - 5 pm EST to help with most of your questions. Product specialists are available: 9-5 Monday-Friday EST. Having trouble placing an order? Or navigating our site? Please call our customer service order line anytime and one of our agents will be happy to assist you. ORDERING: You may place your order 24 hours a day 7 day's a week using our secure server Shopping Cart or by Calling or Faxing our order department at the above listed numbers. When placing an order please make sure you provide us with your e-mail address and  phone number so that we can contact you if there is a problem with your order.  Also by providing us with your E-Mail address we can notify you of Special Sales and Closeouts.  Please Note that the information you provide us with is strictly for our own records. we will never give out your phone number or e-mail address to anyone.       SECURITY:  You can shop with confidence  knowing the information you exchange here is fully protected by the latest internet security software. Your privacy and security is very important to us, your personal information can not be viewed by anyone.  PAYMENT:  All major credit cards are accepted.  We also except Certified Bank checks, US Postal money orders or personal check. Payment by personal check will delay your order as we must wait for your check to clear. Sorry no C.O.D.'s. If paying by US. postal money order or check send payment to: US ELITE GEAR PO BOX 106 Delhi, NY 13753 CLICK HERE FOR SHIPPING INFORMATION FAXING AN ORDER To Fax your order just order the items you want as you usually would using our secure Shopping Cart. When you are ready to place your order you will have a choice to proceed with your order via E-mail or via Fax. To Fax your order just check the circle that says "Send your order via fax" Then Click the Total your order button. On the next page you can review your order then at the bottom when you click the check out now button you will be provided with a printable order form. Just fill in your credit card information (Please Print Clearly) and you can Fax your order to us using the fax number provided. You may also send your order and choice of payment via US Mail as well. RETURN POLICY: You have 30 days to decide on whether to keep an item or return it for a refund or exchange less shipping and handling charges. Providing the items are returned in as-new condition not soiled and in the original packaging with all tags or manuals if included. All footwear items can be worn inside your home to check comfort and fit. However, once worn outside they are not returnable. When returning boots please make sure the original carton is placed inside a plain cardboard box.  Items sold in used condition can not be returned. RETURNS:  Should you need to return an item for any reason please send returns to the below listed address US Elite Gear Returns PO BOX 106 Delhi, NY 13753 Sorry we do not have a Catalog at this time.   However one will be available in the near future. If there is something your looking for but don't see it in our online catalog  give us a call and we'll see if we can locate it for you.  It also helps to give us a call if you have any questions regarding our products so please feel free to do so.  All items listed are in brand new condition unless otherwise indicated. All Prices subject to change without notice. Suggestions?  If you have any suggestions or comments on how we can improve our service to you, please let us know.  Thank you for shopping with us we appreciate your patronage.      E-Mail: heilszeichen@us-elitegear.com